Accessibility Statement

Long Island Neurosurgical Associates, P.C. — Division of Pediatric Neurosurgery, Cohen Children’s Medical Center, Northwell Health

Our Commitment to Accessibility

Long Island Neurosurgical Associates, P.C. (“LINA”) is committed to ensuring that our website, lineurosurgery.com, is accessible to all individuals, including those with disabilities. We believe that every patient, family member, and visitor deserves full and equal access to the information and services provided through our website, regardless of ability.

We continually work to improve the accessibility and usability of our digital content in alignment with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, Section 1557 of the Affordable Care Act, and the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).

Conformance Standards

We strive to conform to the following accessibility standards:

Accessibility Features of This Website

We have implemented the following measures to support accessibility on our website:

• Semantic HTML structure: Our pages use proper heading hierarchies, landmarks, and ARIA attributes so that screen readers and other assistive technologies can accurately interpret and navigate content.
• Keyboard navigation: All interactive elements, including menus, buttons, and forms, are operable using a keyboard without requiring a mouse.
• Text alternatives: Images, icons, and non-text content include descriptive alternative text (alt text) so that screen readers can convey their meaning.
• Color contrast: Text and interactive elements maintain sufficient contrast ratios against their backgrounds to support readability for individuals with low vision or color deficiencies.
• Responsive design: Our website is designed to be usable across devices of all sizes, including desktops, tablets, and mobile phones, and supports text resizing up to 200% without loss of content or functionality.
• Descriptive link text: Links are written to clearly describe their destination or purpose, allowing screen reader users to understand where each link leads without relying on surrounding context.
• Accessible forms: Our appointment request forms are provided through Phreesia, a HIPAA-compliant platform, and include properly labeled fields and clear instructions.
• Language specification: The primary language of each page is declared in the HTML so that screen readers apply correct pronunciation rules.

Ongoing Efforts

Accessibility is not a one-time project. We are committed to continuous improvement through the following practices:

• Regular automated accessibility audits using industry-standard scanning tools to identify and resolve issues.
• Manual code-level remediation of identified accessibility barriers, rather than reliance on automated overlay widgets.
• Periodic testing with assistive technologies, including screen readers, to verify real-world usability.
• Staff awareness of accessibility best practices when updating or adding website content.
• Prompt investigation and remediation of any accessibility concerns reported by users.

Known Limitations

While we strive for full WCAG 2.1 Level AA conformance, some areas of our website may present accessibility challenges:

• Third-party content: Certain embedded elements, including Google Maps and the Phreesia appointment scheduling interface, are provided by third-party services. While we have taken steps to ensure these components are as accessible as possible, some aspects of their functionality are outside our direct control. We provide text-based alternatives (addresses, phone numbers) for any information conveyed solely through third-party widgets.
• PDF documents: Some documents available for download may not yet be fully accessible. If you need the information contained in any PDF in an alternative format, please contact us.
• Multimedia: Video content, as it is added, will include captions or transcripts. If you encounter a video without these accommodations, please let us know.

Request an Accommodation

If you are a person with a disability and require an accommodation to access any information, services, or content on this website, we are here to help. We will work with you to provide the information you need in a format that is accessible to you.

We aim to respond to all accessibility-related inquiries within two (2) business days. Where a concern cannot be resolved immediately, we will provide a timeline for remediation and, when possible, offer the requested information in an alternative accessible format in the interim.

Feedback and Complaints

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier or have a suggestion for improvement, please contact us using the information above. Your feedback helps us serve all patients and visitors better.

If you are not satisfied with our response, you may also file a complaint with:

• U.S. Department of Health and Human Services, Office for Civil Rights: www.hhs.gov/ocr/complaints or call 1-800-368-1019 (TDD: 1-800-537-7697)
• U.S. Department of Justice, ADA Information Line: 1-800-514-0301 (TTY: 1-800-514-0383)

Assistive Technology Compatibility

This website is designed to be compatible with the following assistive technologies:

• Screen readers, including JAWS, NVDA, and VoiceOver
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Operating system accessibility features (high contrast mode, text resizing, reduced motion)

This website is designed to be compatible with recent versions of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

Related Policies

This Accessibility Statement should be read in conjunction with the following policies available on our website:

• Notice of Non-Discrimination — Our commitment to non-discrimination under Section 1557 of the Affordable Care Act and applicable federal and state civil rights laws.
• Privacy Policy — How we collect, use, and protect your information.